We want you to be completely satisfied with your Sugarwish! If you or your recipient are not happy with your gift box, please contact customer service within 30 days of purchase at firstname.lastname@example.org
to discuss a replacement.
If you need to cancel an eCard order that has not been redeemed, you may be eligible for store credit on your Sugarwish Account less a 10% processing fee.
Sugarwish is also a proud partner of Make-A-Wish®! We will gladly donate any unredeemed eCards on your behalf. Please reach out to your Account Manager for more information.